CHD-Expert France (« CHD-Expert), owner of the website www.chd-expert.com (the “Site”) takes seriously compliance with the data protection regulation. This privacy policy explains how CHD-EXPERT and companies of its group handle and treat, as a data controller, your data when you (i) register or visit our site, www.chd-expert.com or associated sites or pages (the “Site”) or (ii) engage with us to use the services that CHD-EXPERT provides either via our Site or with our customer services.

CHD-EXPERT processes the following personal information about you:

Information that you provide to us

CHD-Expert processes every information that you choose to provide to us as well as the following data:

• Your first name, name and gender;
• Mailing address, email, phone number;
• Name of your company, position;
• Every information necessary for the provision our services pursuant to a contract (payment information, order history…);
• Login and access codes;
• Your preferences about commercial solicitation.

These data are collected when:

• You register on our Site or for any CHD-Expert event (seminars, presentations, surveys);
• You subscribe to CHD-EXPERT newsletter;
• You contact us;
• You order services to CHD-EXPERT;
• You provide or submit comments, suggestions or any other content;
• You interact with our services.

Offline data

We may collect your personal information from you offline. For instance, when you attend one of our events, place an order over the phone, or contact our services.

Information we collect from other sources

We may receive your personal data from other sources, such as publicly available databases and marketing partners. The information may include, for example, contact, company, and industry data, as well as title, department, address, phone number, and e-mails.

Collection by third-parties

The Site may contain links to other sites whose information practices may be different than ours. You should consult the other sites’ privacy notices as CHD-Expert has no control over information that is submitted to or collected by these third parties.

Data collected automatically

When you are visiting this Site, cookies may be installed on your terminal equipment for audience measurements in order to understand your needs, improve the quality of our services and to perform our contractual obligations.

Cookies are also placed when you decide to use sharing buttons linked to social networks.

What is a cookie ?

A cookie is a text file placed on your terminal equipment (computer, tablet, smartphone…) during your visit of a website. Cookies are used to identify the terminal equipment on which they are stored.
What types of cookies are used on this website ?

Navigation cookies. These Cookies are required for the operation of the Site (for example, to enable you to log into Client Account or to use the Eshop). These Cookies enable you to navigate throughout the Site and use its features. Disabling these Cookies will encumber the Site’ performance and may make the features and service unavailable.

Functional cookies. These cookies enable CHD-Expert to personalize our content for you, and remember your preferences (for example, your choice of language or region).

Analytics cookies. These analytics cookies allow to collect information about your navigation on the website in order to improve it. Our website uses Analytics services, offered by Google Inc, Hubspot and Unbounce.

How to manage your cookies parameters?

• You can configure your terminal equipment to disable cookies at any time. You must be aware that this refusal may prevent you from taking full experience of our website navigation facilities.
• You are invited to refer to your browser settings menu, where you will be able to block certain types of cookies or to delete them after your navigation.

These following links may help you:

• Internet Explorer : http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
• Chrome: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
• Firefox: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
• Safari : http://docs.info.apple.com/article.html?path=Safari/3.0/fr/9277.html
• Opera : http://help.opera.com/Windows/10.20/fr/cookies.htm