:: 2013 Innovations from CHD Expert



CHD Expert is the worldwide leader in collecting, managing and analyzing data for the Away-from-Home Global Foodservice Market. For more than 10 years CHD Expert has been dedicated to support Foodservice channel members in providing a global vision and an in-depth understanding of the industry (in Europe, North America and Asia Pacific).

Our objective is to support food service providers in their sales and marketing strategies by providing the most comprehensive and accurate foodservice census, housing operator intelligence for more than 4 million operators worldwide.

FIND (Foodservice Industry National Database) :

  • New market segments
  • New fields
  • Quicker information on establishment openings
  • Links to websites and facebook pages

KeyFIND (Key Accounts) :

  • Links to "Multi-Concept Operators"
  • Suivi des chaînes de restauration et chaînes d'hôtels sur 17 pays d'Europe et Amérique du Nord

Easy2FIND (Software as a Service) :

  • Module "campaign management" : gestion de campagnes emailing et multi-canal
  • Version mobile: Iphone, Android, tablettes
  • Connecteurs CRM (salesforce.com, SAP CRM, Oracle Siebel, ...)
  • Nouveau design et ergonomie améliorée
  • Interface disponible maintenant en français, anglais, espagnol, allemand, néerlandais, portuguais, polonais

FACTS (Foodservice Annual Category Tracking Survey) :

  • 3 enquêtes prévues en 2013: CHR, Restauration Collective, Boulangeries / Pâtisseries
  • Nouveaux modes de collecte
  • Préconisations opérationnelles


  • Panel on-line avec une plus grosse couverture
  • Plus de pays couverts
  • Nouveaux modes de collecte des données

FACET (Foodservice Annual Count and Expenditure Tracking):

  • Retrouvez le poids en volume et valeur du marché du foodservice sur plus de 60 pays
  • Chiffres 2008 à 2012


  • CHD Expert ouvre ses bureaux en UK et au Brésil.
  • Notre call center peut maintenant réaliser des opérations télémarketing dans 14 langues.

Retrouvez-nous au SIRHA (26 au 30 Janvier 2013) sur votre stand
ou sur le stand de L'Hôtellerie Restauration - G6A04

Pour plus d'informations veuillez contacter Nicolas Nouchi au 01 73 73 42 01
ou par email : Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser.

Foodservice Rewards

Foodservice Rewards Operator Program

With over 100,000 operator members, Foodservice Rewards is the largest operator marketing program in the foodservice industry. This program allows branded manufacturers to understand who their "street" customers are and what they are purchasing on an ongoing basis. With this information, Foodservice Rewards executes custom communications to encourage non-buying operators to purchase a new brand or existing customers to purchase more broadly across the manufacturer's portfolio – using points, not discounts. Operators earn meaningfully across over 5,000 participating products making it more relevant than any "stand-alone" offers. The result – happy customers and measurable sales growth for the sponsoring manufacturer!


Need additional information? Contact:
ph 847.682.7482
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m 310.991.4381
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Australia | Canada | China | India | UK | US

Our Partnerships

Strategic Worldwide Partners

All around the world, CHD Expert has developed business partnerships with well established market research companies and/or specialized press companies in order to better meet our clients needs.


Foodservice Rewards

Unique Reward program of loyalty. You can earn
rewards from the purchase of services and products of
our sponsors. www.foodservicerewards.com

l'Hotellerie Restauration

The reference on the Foodservice Industry in France (cafés, hotels and restaurants). Latest news on the market and on job offers. Weekly newspaper. www.lhotellerie-restauration.fr 

BI Worldwide

BI Worldwide helps customers improve their market
share and increase customer loyalty.www.biworldwide.com

Answers Sytems

Answers Systems meets the Foodservice industry's unique trade promotion management and rebate management needs through the ContractPro® solution for Foodservice manufacturers and the ValuTrak® solution for multi-unit Foodservice operators. Answers Systems' solutions provide real-time visibility into the performance of trading partner agreements and support quantifiable ROI improvements for its client base http://www.answerssystems.com 

Foodservice and Hospitality

Monthly magazine specialized on the Foodservice
and Hospitality industries in Canada.

Foodservice and Hospitality

Kostuch Media covers the dynamic and ever-evolving hospitality industry by delivering a diverse array of media products for today's sophisticated marketers. Their magazines deliver extensive signature reports and award-winning editorial and our editorial calendars reflect a continued commitment to providing the foodservice and hospitality industry with indepth, quality reporting. http://www.kostuchmedia.com/ 


For over 40 years Technomic's consultants have helped clients anticipate and respond to customers' needs and competitive threats on the Foodservice market. Technomic offers a large range of services from major research studies to management consulting solutions to simple fact-finding assignments. Located in Chicago, United States. www.technomic.com 

Gira Foodservice

Girafoodservice is the reference in Foodservice market research in Europe. www.girafoodservice.com 

The MINT Organization

The MINT Organization assists businesses to increase sales performance, improve staff productivity and create brand differentiation. Design and implement tailored Performance Improvement Programs, Reward and Recognition Systems, Events and Incentive Travel Programs. www.mintorg.com 

Our Customers

Approved competence

Food & Beverages

Foodservice Distributors



InternationalInternational locations CHD Expert

Discover our global offices

CHD Expert is proud to be your operational partner worldwide to help you optimize your sales and marketing strategies.
With offices in Europe, North America and Australia, CHD's international network offers you personalized services and a team of foodservice focused professionals to help you achieve your goals.

To better serve you, we build strong partnerships with leading companies specialized in the Away From Home Industry.

Our aim is to combine expertise and better serve our clients.